How do I place an order online?

Ordering is easy and convenient! Simply select your favorite items, add
them to your shopping cart and click "View Shopping Cart / check out" for your order total. Once you have entered your shipping address, the shipping total will appear to the right of the "payment options" screen. Shop with confident, we are BBB Member and our site is McAfee SECURE tested daily to proctect our customer from identity theft..

Can I place orders by phone?

We accept phone orders Call: 714-786-8055. Our customer-care consultants are available Monday through Friday 10AM to 8PM PST to answer your questions. We'd love to talk to you!

Can you put a "rush" on my order?

If you need your items before the normal processing and shipping time, please call customer service at 1-714-786-8055 during regular business hours Monday through Friday 10AM to 8PM PST. We will do everything we can to accommodate your request.

What are my payment options?

Orders can be placed online using Visa, MasterCard, American Express or Discover Cards, PayPal.. If you'd like to pay by check or Money Order, your order must be placed by phone. After your order is placed, please send your check to:

FunkyPair Inc.
14351 Euclid Street #1W
Garden Grove, Ca 92843

Please note that all orders by money order will be shipped upon receipt of payment.

Do you charge sales tax?

Sales tax will only be assessed for orders that are shipped within the state of California (7.5%).

Do you have a minimum-order requirement?

Funkypair has no minimum-order requirement.

Guarantee/Returns
We pride ourselves in carrying high quality items and we hope that you will be pleased with your order. Nevertheless, rest assured that you can return anything except By law, there are restrictions on the return of some intimate garments. Any garment containing a crotch cannot be returned once they have been removed from their package. They cannot be returned since they may have been tried on and/or worn. Panty garments and hosiery are NOT eligible for a refund under any circumstances. There's a No restocking fees if you had pay for shipping. If you need to exchange for a different size, just send it back with your RMA# and indicate which size you would like and we will ship that out at no additional charge. This only apply to UPS Ground service for Continential U.S only. All Halloween costumes are non returnable after Oct. 15th.

***We Also offer FREE Ground shipping on orders over $100 and being shipped to the Continental US ONLY. International, AK, HI, and P.O. Box address are not included in Free shipping offer. Please select USPS to avoid any delay. Enter code "ship100" at checkout for order of $100 or more. Any return/exchange will result in 15% restocking fees. Buyer pay for all shipping cost that may accumulate.

If you need to return something, please send an email to customerservice@funkypair.com or call us at 1-714-786-8055 within 30 days of receiving your order for authorization on a return. We will accept authorized returns within 30 days as long as the items are unused and in the original packaging undamage. If original shoes box is tape, writing or label with, $5 fees be charge for damage box.

Methods of Payment
We accept Visa, MasterCard, American Express, Discover, Paypal.

We can also accept money order, cashier's checks. In the event you use a personal check or cashier's check, please send to:

Funkypair Inc.
14351 EUCLID ST. UNIT 1W.
GARDEN GROVE, CA 92843

Delivery Time
Most orders ship within 1-2 business days from when your order was placed. We ship DISCREETLY from our location to you, so you may recieve your order in faster time. If you require a rush order, please call us at 1-714-786-8055 to discuss special arrangements. Or better yet, just place your order online and leave a note in our special instruction box by what date you need it by. If we can't meet that date, then we will call you ASAP.

Shipping
funkypair uses UPS service for most shipping within the United States. We've found that UPS provides the best value and reliability for our customers. If you desire more rapid delivery, we can ship 3 day select, 2nd day air, Overnight or Priority Mail for anywhere in US. To see the calculation for all shipping cost, just add your items to shopping cart, then enter in your zip code to see all your shipping option cost. Or just give us a call and we'll be happy to assist you with that. To have a guesstimate of when you will receive your order, see the US MAP below with days of delivery from California.

What are your shipping options?

	FREE Ground shipping on all order over $100 being shipped to the Continental US ONLY. International, AK, HI, and P.O. Box address are not included in Free shipping offer. Please select USPS to avoid any delay. Enter code "ship100" at check out.

We use the United States Postal Service to ship packages to APO and FPO addresses.
We also ship WorldWide using United States Postal Service. You will have option to select either Priority Mail (6 -10 days) or EMS Express Mail (4 - 6 days). Our website is connected to USPS system and will calculate shipping cost for you before paying. Cost of shipping all depend on the total weight and distance.

INTERNATIONAL Order.. Please ask as much question as posible. We do NOT recommend return/exchange on International order due to the distance of travel and high cost of shipping. All taxes, brokerage fees, and duty fees are paid for by the buyer. funkypair.com does not include the charges in your order, nor do we pay any of the taxes or fees of any kind that may be charged upon delivery. Any special request can be left in special instrucion box : value $ amount, gift, personal card, etc.

Sales Tax
Sales tax will only be assessed for orders that are shipped within the state of California (7.5%).

Rush Orders
In the event you would like to request a rush order on any of our products at FUNky Pair, please call us during normal business hours at 1-714-786-8055 or send us an email. We will do whatever we can to accommodate you.

Question on sizing?

The size conversion chart below only serves as a guide to help you determine the sizing equivalent of our products in different parts of the world. Please note that the actual sizing may differ slightly from the chart as the size conversions listed are APPROXIMATE - there is no universally accepted international conversion for shoe sizing; it may also vary slightly from collection to collection among our different brands.

International Size Conversion Chart: Printable Tape Measure (.PDF format)

This is a general guide and NOT absolute. Sizing may be different between different manufacturers. If you are in doubt between two sizes, It's it’s usually best to order the larger size for a more comfortable fit. Vinyl and Leather items generally run small.

Q. How Well Do You Stock Your Inventory?
A. We pride ourselves on having one of the best inventory of goods in the industry. Generally, you can expect over 90% of the styles listed on funkypair.com are in stock. However, all items listed are subject to availability. Our online inventory is not real-time and there may be items listed that are not currently in stock. For best result, check for availability of our merchandise by email: CustomerService@funkypair.comor Tel: 714. 786. 8055 and we would be happy to check our warehouse inventory before your next purchase.

Q. Can I Cancel My Order?
A. Orders cannot be cancelled once the checkout process has been completed. Due to our commitment to process orders quickly, once the checkout process is completed our warehouse is immediately notified to pick and pack the order for shipment. We regret any inconvenience that this may cause you.

Q. Do You Have A Catalog?
A. Currently, we have a 'virtual' catalog. All our product is online, we do not have a physical catalog due to our frequently changing inventory.

Q. Why Join Our Mailing List?
A. For Special Promotion Coupon and Update on Latest Styles.

Q. How Do I Enter A Coupon/Promotional Code?
A. During the checkout processes you will be prompted to enter one coupon code that you wish to redeem.

Q. What is the difference between Patent, PU, Stretch and Leather material?
A. Patent (Pat/PVC), has a very shiny, almost mirror like appearance. PU, short for polyurethane, is a semi-shiny to non-shiny man made material designed to look like leather. Stretch, either patent or PU, is a thin, stretchable material, which allows it to fit to the contours of the feet or legs. Leather, usually having a supple and comfortable feel and with a texture pattern, is the highest quality material of all used in shoemaking.

Thank you for visiting FUNky Pair.com!

The largest single source for Sexy Shoes - Exotic lingeirie and Adult Halloween Costumes under one roof.
Let us show you why we are better than our competitors!!!